Vista
3/5
Rs. 7,999.00
Sale price
Rs. 7,999.00
Regular price
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Pure New Zealand wool, hand-spun and dyed in small batches, with stain-repellent treatment. Vacuum gently without a beater bar; blot spills immediately with a dry cloth and use professional cleaning for deep care.
Vista
Rs. 7,999.00
Sale price
Rs. 7,999.00
Regular price
Taxes included.
Shipping calculated at checkout.
Description
Care Guide
Pure New Zealand wool, hand-spun and dyed in small batches, with stain-repellent treatment. Vacuum gently without a beater bar; blot spills immediately with a dry cloth and use professional cleaning for deep care.
Return & Refund Policy
Return & Exchange
Return Eligibility:
Manufacturing defects only
Request within 48 hours of receipt
Unused, unwashed, unsoiled condition
Original packing & tags intact
Non-Returnable:
Custom/made-to-order rugs
Promotional or clearance sale items
Return Process:
Submit high-quality images from multiple angles within 48 hours
Arrange free pickup coordination with our team
Buyer covers return shipping costs
Replacement is applicable only for the original design purchased, requests for a different design will be considered only in exceptional cases, subject to stock availability.
Refund processed within 48 hours after inspection
Refund Details:
5% administrative deduction applied
Cancelled orders (post-production): 50% refund
Stain coatings: non-refundable & non-transferable
Contact Us:
Email:kaleenvibe@gmail.com
Contact within 48 hours of receiving your order
Shipping & Delivery
Shipping & Delivery
Production & Delivery Timelines:
Hand-Tufted Rugs: 10 to 12 working days production
Hand-Knotted Rugs: 30 to 35 working days production
Dhurrie: 15 to 20 working days production
Standard Delivery: 5 to 7 working days from dispatch
Express Delivery: 2 to 4 working days from dispatch
Order Updates & Tracking:
Order confirmations via Email & WhatsApp
Tracking ID sent via WhatsApp & Email once shipped
Quality assured before dispatch
Pricing & Support:
Domestic Orders: All-inclusive pricing (taxes included)
International Orders: Shipping fees + buyer covers import duties & customs
Customer Support: kaleenvibe@gmail.com
Hours: 10 AM–6 PM, Mon–Sat (excl. national holidays)