Welcome to Kaleenvibe. By accessing or using our website (www.kaleenvibe.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. About Kaleenvibe
Kaleenvibe is an online luxury rug and home décor brand offering handcrafted rugs, custom-made rugs, and home furnishing products.
3. Product Information
We make every effort to display product descriptions, colors, sizes, and images as accurately as possible. However, due to differences in screen settings, lighting, and the handmade nature of our products, slight variations in color, texture, size (±3% to ±5%), or design may occur. These variations are considered normal and do not constitute a defect.
4. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices may change at any time without prior notice. However, confirmed orders will be charged at the price applicable at the time of purchase.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
5. Order Acceptance
After you place an order, you will receive an order confirmation email. This confirms that we have received your order request.
Kaleenvibe reserves the right to accept, reject, or cancel any order due to:
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Incorrect pricing
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Product unavailability
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Payment failure
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Suspected fraud
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Incorrect customer information
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Legal or regulatory requirements
If payment has already been received for a cancelled order, the amount will be refunded to the original payment method.
6. Customised & Made-to-Order Rugs
Customised, personalised, or made-to-order rugs are manufactured specifically according to customer requirements.
Once production has started, such orders cannot be cancelled, returned, exchanged, or refunded unless the product is received damaged, defective, or materially different from the approved customisation.
Customers are responsible for reviewing and approving all customisation details before production begins.
7. Payments
We accept secure online payments through authorised payment gateways.
Orders will be processed only after successful payment confirmation or order confirmation for eligible payment methods.
Kaleenvibe does not store your complete card details or banking credentials.
8. Shipping & Delivery
Estimated delivery timelines are provided for customer convenience and may vary due to production schedules, courier operations, weather conditions, public holidays, customs procedures, or other circumstances beyond our control.
For complete details, please refer to our Shipping Policy.
9. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are advised to review the policy before placing an order.
10. Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Brand name
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Product photographs
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Product descriptions
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Graphics
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Videos
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Website design
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Text
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Artwork
Is the exclusive property of Kaleenvibe and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used without prior written permission from Kaleenvibe.
11. User Responsibilities
By using our website, you agree that you will not:
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Provide false or misleading information.
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Attempt unauthorised access to our systems.
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Upload harmful software or malicious code.
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Misuse the website for unlawful purposes.
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Interfere with the security or functionality of the website.